How FairCollab handles organisation, representative and collaboration information.
Draft for legal review · Updated September 2026
Information we collect
We may collect the organisation’s legal or trading name, website, industry, social handles, registered country, city, preferred currency, representative name, work email, mobile number, job title, target categories and expected collaboration budget.
Collaboration records may include briefs, target locations, creator criteria, budgets, responses, shortlists, invitations, messages, agreements, deliverables, approvals, disputes, payment status and administrator moderation notes.
How business information is used
Secure the representative’s account with OTP and verify authority to act for the organisation.
Review brands and agencies before they send work requests or contact creators.
Match collaboration requirements with suitable creators locally or worldwide.
Coordinate invitations, responses, content delivery, approvals and transactions.
Prevent fraud, investigate disputes, enforce marketplace rules and keep audit records.
Provide operational messages and optional marketing communications.
Agency and client responsibilities
Agencies must have authority to submit collaboration information and process any personal data relating to their clients. They must not upload confidential client information that is unnecessary for creator matching. Agencies remain responsible for the accuracy and lawfulness of brand claims, briefs, audience targeting and product information supplied through their accounts.
Creator information
Creator information may be used only to evaluate and manage legitimate collaboration opportunities. Scraping, resale, unauthorised bulk export, harassment and attempts to bypass marketplace safeguards are prohibited. Private creator contact information must not be shared with unrelated parties.
Access, correction and retention
Verified representatives may update organisation details and request access, correction or deletion where permitted by law. Collaboration, financial, fraud-prevention and dispute records may be retained for legal or operational reasons. Country-specific retention periods and transfer safeguards must be confirmed before launch.
